Privacy notice

WLANMarket stores listing content, creator profiles, and the marketplace records needed to create, sell, purchase, deliver, review, and support listings.

What WLANMarket stores

Marketplace records may include listing files and metadata, creator profile and ownership information, and listing-related purchases, downloads, refunds, reviews, comments, favourites, follows, and carts. We also keep the service identifiers and transaction references needed to connect this activity to our authentication and payment providers.

Clerk and Stripe

Clerk provides authentication. WLANMarket uses the Clerk account identifier and limited profile information needed to associate marketplace activity with your account, but does not store your Clerk password.

Stripe processes payments and connected accounts. WLANMarket stores only the Stripe account and transaction references needed to operate purchases, seller payouts, disputes, and refunds. WLANMarket does not store your password, payment-card details, or bank-account details.

Why these records are used

We use these records to publish and attribute listings, deliver purchased files, confirm purchase rights, operate seller payouts, handle refunds and disputes, moderate listings, secure the service, and provide support.

Sharing and retention

Records are shared with service providers only as needed to operate WLANMarket, including Clerk for authentication, Stripe for payments and connected accounts, and infrastructure providers that host the application and listing files. We retain marketplace records for as long as needed to provide the service, preserve purchase rights, resolve disputes, prevent abuse, and meet legal or accounting obligations.

Support tickets may include your contact snapshot, subject, messages, status, threading identifiers, and an action audit trail. The initial policy, pending legal review, retains closed ticket content for 24 months. After that period we remove message bodies and anonymize requester details unless a dispute, security or abuse need, or legal hold requires continued retention. Attachment bytes are not exposed through the beta support system.

Your choices

You can update listing and creator-profile information through WLANMarket and manage your authentication information through Clerk. To ask about access, correction, or deletion of marketplace records, email [email protected]. Some purchase, payout, refund, moderation, or security records may need to be retained. Support tickets are included in applicable access/export and deletion reviews; account deletion does not silently erase operational or legal evidence.